FREE DELIVERY TO UK, EUROPE, USA AND CANADA.
Payments are processed through a secure and well-trusted online payment processor. All major debit and credit cards are accepted or you can choose to pay with a pay pal account. After you have placed your order you will receive e-mail confirmation of the transaction.
Your order will usually be dispatched within 3 working days of payment.
We offer free UK delivery, which includes postage and packaging. Your order will be sent by first class recorded delivery and a signature will be required when you receive your parcel.
If the package isn’t signed for, it will be returned to your local post office for collection. If it is not collected within one week, it will be returned to us. We are happy to resend items but would ask you to pay for the postage costs of resending the parcel.
We can currently send Hiplok to European and North American destinations and are offering free delivery on each order containing up to 4 Hiploks. For international items we use a tracking service, so items will need to be signed for on arrival.
Please be aware that international deliveries may be subject to local import duties and taxes. These charges are beyond our control, and any extra cost needs to be covered by the customer.
All orders are processed in British Pounds Sterling.
We love your bike and we want you to love your Hiplok. Therefore, if for some reason you are not completely in love with your Hiplok, we have the following returns policies in place.
To return an item:
Please allow up to 10 working days from the date we receive your returned item for your refund or exchange to be processed.
DESIGNED FOR RIDING - BUILT FOR SECURITY